MetLife Europe Cookie Policy

What is a Cookie?

"Cookies" are small text files that may be placed on your computer or mobile device by websites that you visit. Cookies are widely used to enable websites to work more efficiently and they may contain data related to the function or delivery of the site, or they may allow a website to “remember” your actions or preferences over a period of time.

Why do we use Cookies?

We use cookies for a variety of reasons that are detailed below, such as essential operations, site navigation and to improve your experience when you visit our website. Additionally, we use cookies for analysing visitor numbers and behaviour on our webpages, and to provide you with specific content such as videos on our website.

What types of Cookie do we use?

First Party and Third Party Cookies

We use both first party and third party cookies on our website.

Cookies can be set by the owner of the website (first party cookies) or in some cases by third party service providers, who the website owner allows to present information, run content or provide other functionality on the website, such as analytics (third party cookies).

First party and third party cookies may also be session or persistent cookies.

Session Cookies

Session cookies recognise users when they visit a website, so any page changes or selections are remembered. Session cookies are temporary and expire when the user closes the browser or logs out.

Examples of session cookies:  Adobe Site Catalyst and At Check set by Adobe Experience Cloud.

Persistent Cookies

Persistent cookies remain for a set period of time on users’ computers after the end of a browsing session and therefore remember preferences or actions of users when they revisit the site.

Examples of persistent cookies: Google Analytics by Google, Tagtician Firstload by Adobe Launch and DTM.

What categories of Cookie do we use on our website?

There are four categories of cookie:

Essential Cookies (Strictly Necessary)

These cookies are essential to make the website function. They enable a user to move around and use the website’s basic features, provide access to the secure areas of the website, and display its basic content. A user cannot opt out of these.

Examples of essential cookies: Osano Consent Manager and Osano Consent Manager Update.

Analytics Cookies

These cookies are not essential to the functioning of the website and enable us to measure and analyse how customers use our site, where they access it from, and how long they spend on each page. The information that we collect on our site’s users allows us to improve the way we present content to you and the functionality of the website. You can accept or decline analytics cookies using the pop-up cookie banner the first time you visit our website.

Examples of analytics cookies: Demdex by Adobe Audience Manager and Adobe Cloud Marketing by Adobe Experience Cloud.   

Marketing Cookies (advertising)

These cookies allow us to deliver more relevant advertisements. They may also be used to limit the number of times you see an advertisement, as well as help measure the effectiveness of an advertising campaign. The cookies are usually placed on the page with the website operator’s permission. Websites do not need cookies of this category to function.

An example of a marketing cookie (advertising): Personalization Id by Twitter.

Personalisation Cookies (functional or site customisation)

These cookies record information about the choices you have made (such as your username, language, or the region you are in). They also make it possible to adapt the website to your needs and provide enhanced and more personal features.

Examples of a personalisation cookies: Mbox by Adobe and SiteCatalyst.

The table below explains the cookies we use and why

classification name provider purpose expiry

ANALYTICS

_cs_mk

Content Square

This cookie is used for Adobe integrations.

Session

ANALYTICS

^_gd.*

Google LLC

Associated with Google Analytics.

 

ANALYTICS

^s_cc$

Adobe Inc

Adobe Site Catalyst cookie, determines whether cookies are enabled in the browser

Session

ANALYTICS

^s_ppv$

Adobe Inc

Set by Adobe Site Catalyst

Session

ANALYTICS

^s_sq$

Adobe Inc

Set by Adobe Site Catalyst to store information about the previous link clicked within the site

Session

ANALYTICS

tp?

Adobe Inc

Stored by Adobe Analytics

Session

ESSENTIAL

MIMTermsAccepted

MetLife

Cookie is set when user accepts terms and conditions of the site

1 Year

ESSENTIAL

osano_consentmanager

Osano

Stores the user's current consent status.

1 year

ESSENTIAL

osano_consentmanager_expdate

Osano

Stores the expiration of the user's captured consent.

1 year

ESSENTIAL

osano_consentmanager_uuid

Osano

Stores the user's unique consent identifier.

1 year

MARKETING

AMCV_

Adobe Inc

Set by Adobe Marketing Cloud. It stores a unique visitor identifier and uses an organization identifier to allow a company to track users across their domains and services.

Session

MARKETING

AMCVS_

Adobe Inc

Set by Adobe Marketing Cloud. It stores a unique visitor identifier and uses an organization identifier to allow a company to track users across their domains and services.

Session

PERSONALIZATION

^LPSID-.*

LivePerson Inc

Enables online chat functionality with site visitors

Session

PERSONALIZATION

lpTestCookie*

LivePerson Inc

This cookie is used only for testing whether the browser supports cookies

Session

PERSONALIZATION

^LPVID$

LivePerson Inc

Enables website owners to add online chat functionality to communicate directly with visitors

1 Year

Classification
The type of cookie

Name
The name of the cookie

Provider
The source that is providing the cookie

Purpose
Description of the purpose of the cookies

Duration
When the cookie is set to expire

Consent to Cookies

With the exception of essential cookies which are strictly necessary for the site to operate, we will only set cookies on your computer, phone or device after obtaining your consent.

How do I change my Cookie setting?

You may object to the installation of cookies (apart from the essential ones) by setting your preferences in the cookies pop-up banner.  You can then adjust the available sliders to ‘On’ or ‘Off‘ and/or change them via the cookie preference bar, which you can access by clicking on the cookie widget at the bottom right corner of the page.

Alternatively, you can choose whether you wish to accept cookies or not in your browser. Different browsers make different controls available to you and so we provide links below to popular manufacturers' instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, including those from providers that website owners use (third party cookies) or those from specific websites.

Google Chrome
Mozilla Firefox
Microsoft Internet Explorer
Microsoft Edge
Apple Safari

To opt out of being tracked across all websites by Google analytics please visit:

http://tools.google.com/dlpage/gaoptout

To find information relating to other browsers please visit their developer’s website.

This Cookie Policy forms part of our overall Privacy Policy.