Joseph Pollaro is an Executive Vice President and serves as Chief Operating Officer for MetLife Investment Management (MIM). In this role, he is responsible for client service operations, client reporting, outsourced service provider management and he has oversight for all shared service functions. Joe also co-leads our licensed investment management subsidiaries in London, Hong Kong and Tokyo as well as MetLife Investments Securities Limited, the broker/dealer specifically established to support the needs of our third-party business.
Joe also serves as head of global investments operations. In this role, he is responsible for trade support for general account investing activities, delivering all aspects of operational support for the derivatives portfolio and serving as the data governance steward providing required reporting needs. The group also coordinates large-scale global projects and work-flow redesign activities, oversees the performance of external vendor relationships and manages efficiency programs for MIM.
Joe has over 30 years of experience leading large-scale operations functions within the investment management, insurance and retail brokerage businesses across a broad range of financial products. Prior to joining MIM, Joe was a managing director at Morgan Stanley, serving in a number of senior assignments spanning global operations, global client and portfolio servicing, customer call centers, operational risk, and service provider management. In addition to his functional experience, he also led a number of significant infrastructure initiatives including trading and record-keeping platform upgrades. Prior to that, Joe was at Prudential Financial serving in a variety of senior roles across the insurance, annuity and fund servicing businesses.
Joe holds FINRA Series 7, 24, 63 and 99 licenses.